Shipping and Returns – Wolf & Compass

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Shipping and Returns

Our shipping carriers

We use Royal Mail as our standard carrier for all UK orders. 

UK Delivery Options

Collection in person from Wolf & Compass HQ (Sheffield S8) or local delivery by arrangement - FREE

Royal Mail STANDARD 2nd CLASS  - FREE if over £25

Royal Mail STANDARD 2nd CLASS - £1.99

Royal Mail STANDARD 1st CLASS - £3.99

 

European Delivery Options

Royal Mail European STANDARD 2nd CLASS - FREE if over £50

Royal Mail European STANDARD 2nd CLASS - £5.99

 

North America (USA & Canada) Delivery Options

Royal Mail North America TRACKED DELIVERY - £16.00

 

Dispatch Times

We will try our very best to post your order the next working day. If for any reason there is a delay in dispatch, we will email you to keep you up to date but don't worry, your lovely organic purchases will soon be on there way to you. 

Returns

We hope that you will love our products as much as we do but if you do want to return a product, we will happily accept returns for unused goods in its original condition and in original packaging for up to 30 days from the purchase date. 

Refunds 

We offer a full refund (with the exception of shipping expenses) if goods are returned in their original unused condition within 30 days of purchase. 

To receive a refund, please contact us at hello@wolfandcompass.co.uk (FAO returns dept) and we will email you the returns address. 

Returns are at the buyers expense.

Open receipt of returned items in their original unused condition, your refund will be processed the next working day.